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Fab 5 Podcasts: Up First by NPR
Best news podcast. UpFirst is a great way to start your day. The news “highlights” and why you should care in 15 minutes.
Fab 5 Podcasts: NPR News Now
“Fab 5” Podcasts Number 2? “NPR News Now”. This five minute podcast is produced hourly to keep you up on the happenings across the globe.
Fab 5 Podcasts: Jay Today
Podcasts are a great way to stay up to speed on current events. Check out my “fab 5” Podcasts. Number 1? “Jay Today” with Jay Baer.
"I would like to pay with Apple Pay" - Part 2
In part 2 of the "I would like to pay with Apple Pay" series, I explore a few more "trails" in my customer experience experiment and talk through potentially the rationale of why these experiences sub-optimal.
"I would like to pay with Apple Pay" - Part 1
While in the McDonald's drive-through, I innocently stumbled upon my new favorite customer experience experiment. Saying "I would like to use Apply Pay", sit back, and see what happens.